Get in Touch...


E-mail: sales@surelinebroadband.com
Technical Email: helpdesk@surelinebroadband.net
Phone: (541) 699-0030
Fax: (541) 526-0988

Address: Mailing

380 SW Fifth Street, #342
Madras, Oregon 97741

Office Address:

596 SW Fourth Street, Suite A & B
Madras, Oregon 97741

Office Hours:
Monday ~ Friday
9:00am to 4:00pm


For general sales and service inquiries, scheduling, or for questions relating to service and coverage abailability.

General Information Request


You also have access to pay your bill, view past invoices, and submit help tickets right from your online account.

Secure Portal

Help Desk:

For general Help Desk questions,service questions, or you may open a trouble ticket using the link below.

Trouble Ticket

Email Sales Team:

Sureline Broadband Sales Team

Email Billing Team:

Sureline Broadband Billing Team


EMail Help (For previous Jefferson Broadband, Palmain and Mt. Jefferson clients)

Reference Only: Oregon Amatuer Repeaters

Repeater Guide Webview

Oregon Repeater Guide Excel Download

Jefferson County Emergency Notification Alert System

Recieve emails, text message alerts or phone calls regarding any emergency notifications
Sign Up Here



To submit an online order:

Sales Order Form & Site Survey Request


To submit and open a trouble ticket:

Trouble Ticket



Sponsorship Request:

Sponsorship Request:



Submit your referrals:

Referral Form



Terms of Service/Master Service Agreement



Business Packet PDF Download

Business Contracting PDF Download


Disconnect Form





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